On September 29, 2022, a former employee of Carvana who worked as a Verification Advocate in Arizona filed a lawsuit in the United States District Court for the District of Arizona to recover unpaid overtime and unpaid wages for hours she alleges to have been required to work when she was not clocked in. Carvana is a national business that provides online car-buying for customers throughout the United States, and the Verification Advocates assist with customer calls related to the underwriting process.
In the Complaint, the former Carvana employee who worked as a Verification Advocate in Arizona for an hourly wage alleges that Carvana violated the Fair Labor Standards Act by failing to pay her overtime she is due as a result of having to work time when she was not clocked in. Specifically, the Verification Advocate alleges that she was required to review materials regarding underwriting regulations and policies and complete other work-related tasks before she was clocked in for her shift and started taking inbound customer calls related to underwriting. The former Carvana Verification Advocate alleges that resulted in unpaid wages under Arizona law as well.
Through this lawsuit, the former Carvana Verification Advocate alleges that the case should be certified as a collective and class action to recover unpaid wages and overtime on behalf of the Carvana Verification Advocates who worked in Arizona from September 29, 2019 to the present.
If you worked as a Verification Advocate for Carvana within the past three years, you may be impacted by the claims in this case. If you wish to learn more about your legal rights, you can contact Ty Frankel or Patti Syverson, the attorneys at Yen Pilch Robaina & Kresin PLC who are representing the Plaintiff in this case, to discuss your specific legal situation and whether you may be eligible to pursue your claims as a class member in this action. They can be reached by calling (602) 833-0220.